Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC
Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC
Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC
Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC
Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC
Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC

Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC

Brand: Cosmo
Item Number: COS-DFR304/63175 4PC

$4,095.99 On Sale

    • Expected Delivery Date: 3 to 5 Business Days

    Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC

    Included Items

    • Cosmo 30in 3.9 cu. ft.Commercial Style Dual Fuel Range with 4 Italian Burners Cast Iron Grates and 4 Function Electric Oven
    • Cosmo 24in Fingerprint Resistant Built-In Tall Tub Stainless Steel Dishwasher 
    • Cosmo 4-Door French Door Stainless Steel Refrigerator with Recessed Handle
    • Cosmo 30in Ducted Wall Mount Range Hood in Stainless Steel with LED Lighting and Permanent Filters

    Cosmo 30in 3.9 cu. ft.Commercial Style Dual Fuel Range with 4 Italian Burners Cast Iron Grates and 4 Function Electric Oven

    Bringing professional style and performance to your home kitchen, Cosmo's COS-DFR304 30 in. 3.9 cu. ft. single oven dual fuel range is a durable workhorse. 4 Italian made sealed gas burners allow you to cook a variety of different food and sauces: 18,000 BTU, 13,000 BTU, 8,500 BTU and 4,200 BTU. The electric oven utilizes Turbo True European Convection to ensure you have perfect, evenly cooked meals. Four special oven functions let you select the right cooking mode for everything from juicy roasts to sweet, delicate desserts. Made to last, this dual fuel range is constructed with industrial grade corrosion resistant 304 stainless steel. A removable backsplash makes this 30 in. range suitable for either freestanding or slide-in installation.

    Product Features

    • Easy to clean black porcelain cooktop with 4 Italian-made sealed gas burners
    • Durable continuous cast iron grates with a removable wok ring
    • 3.9 cu. ft. capacity electric oven has 4 functions, including turbo bake, convection bake, convection broil and bake
    • Turbo True European Convection features a dual fan assisted circular heating element designed to distribute heat evenly around the food, allowing food to cook more evenly in less time and at a lower temperature than in a standard oven, saving you time in the kitchen
    • Monitor your food without disturbing the cooking process with 2 oven lights and a generously sized oven window
    • Our single oven dual fuel range is designed with safety in mind, featuring overheating protection, a cool-to-touch oven handle and oven cavity cooling ventilation system for safe heat dissipation
    • Range has a removable backsplash, allowing it to be installed in either freestanding or slide-in applications
    • Freestanding single oven dual fuel range stove comes standard for natural gas; optional liquid propane conversion kit (sold separately)
    • 2-year limited parts and labor warranty, our dual fuel range will deliver years of trouble-free use
    • 240-Volt is required for installation

    Cosmo 24in Fingerprint Resistant Built-In Tall Tub Stainless Steel Dishwasher

    Save time and free your hands from endless scrubbing. Cosmo's COS-DIS6502 24 in. top control built-in tall tub dishwasher lets you get to more important matters in the kitchen. Built with high-grade stainless steel inside and out, multiple wash cycle functions ranging from: Pots & Pans, Normal Wash, China Crystal, Quick Wash, Rinse Only, Air Exchange, Steam Wash, Vortex Wash, Heating Dry, Sanitize, and Hi Temp Wash ensures your dishes are spotless. All controls are touch-enabled and hidden away when the door is closed for a clean aesthetic. Integrated Smart Wash System auto detects partial or full loads and picks the correct wash cycle. For irregular or large-sized dashers, the Upper Rack can be adjusted 2 in. Designed with efficiency, a low 45 dB noise rating and both UL and Energy Star certifications are included. Make this top control dishwasher in stainless steel part of your kitchen.

    Product Features

    • 24 in. top control built-in tall tub dishwasher in stainless steel
    • Clean modern aesthetic with hidden control panel
    • Fingerprint and smudge resistant stainless steel finish
    • Touch-enabled control panel at top of door makes operation effortless, easy access and wipes clean
    • Multiple filter system saves water and energy by separating soiled and clean water
    • Upper rack with fold-down tines to accommodate large or irregular-sized dishes.
    • Large capacity lower rack easily accommodates plates, bowls and cookware.
    • Stainless steel tub
    • Dishwasher accommodates up to 12 place settings to wash multiple dishes at once
    • Maximum noise: 45 db. exterior sound insulating pads pre-installed
    • 120-Volt / 60 Hz, power cord not included
    • Energy Star Certified, UL Listed, NSF/ANSI 184

    Cosmo 4-Door French Door Stainless Steel Refrigerator with Recessed Handle

    Cosmos Built-In French Door Refrigerator with 22.5 cu. ft. capacity has a sleek high-end minimalist aesthetic and impressive innovative features. This spacious bottom-freezer refrigerator offers organizational versatility for effortless storage and access to a wide range of foods from meats to fresh produce. Fully extendable freezer drawers, adjustable shelves and energy-efficient LED lights provide a clear view of all your fresh food. Our advanced preservation technology ensures you experience pleasure and convenience on a whole new level with perfect storage temperatures for maintaining fresher fruit, vegetables, fish, meat and dairy products.

    Product Features

    • A total of 22.5 cu. ft. capacity includes 15.9 cu. ft. fresh food capacity provides ample interior space, while 6.6 cu. ft. freezer capacity allows you to store plenty of your frozen foods with ease
    • Electronic temperature touch controls that are easy-to-reach for both the refrigerator and freezer section
    • Simplify cleanup with glass shelves which are durable, easy-to-clean your French Door Refrigerator
    • Refrigerator has two slide-out freezer drawers designed to easily organize frozen food so you can maximize storage for easier accessibility clean and can be rearranged as needed
    • Find what you need under crisp, clear LED interior lighting inside the refrigerator
    • Easy-to-clean French Door Refrigerator, Fingerprint Resistant Stainless Steel finish keeps your fridge looking as good on the outside as it works on the inside
    • The refrigerator comes with an automated ice-maker with a handy cube holder that twists the cubes into waiting ice tray and scooper
    • Digital temperature control and display, ENERGY STAR Rating, 115-Volt/60Hz and 35.6 in. x 29 in. x 69.88 in. (WxDxH)
    • French Door Refrigerator made of high-quality Fingerprint Resistant Stainless Steel and looks great
    • A door alarm feature will gently beep when refrigerator doors are left ajar for more than 2 minutes to ensure energy efficiency and longer service life
    • Equipped with a gentle soft-close mechanism of the refrigerator and freezer doors. This innovative closing system provides more quiet and convenient door closure
    • 2-Year Limited Parts and Labor warranty on French Door Refrigerator

    Cosmo 30in Ducted Wall Mount Range Hood in Stainless Steel with LED Lighting and Permanent Filters

    Remodel your entire kitchen with Cosmo’s COS-63175 modern canopy wall mount range hood. Experience premium brushed stainless steel built to withstand high heat, grease, oil and steam. Thick stainless is used all around to fight against accidental bumps and dents. Our wall mount range hood includes a chimney set that's seamless on all three sides for cleaner lines. Easy use push button controls require no guesswork. Cook without unwanted odors and harmful air pollutants from disturbing your home. Contemporary styling is used for modern kitchen decors and an upscale luxury feel. Trust Cosmo for your next kitchen appliance.

    Product Features

    • Wall mount range hood features high airflow ultra-quiet design to effectively remove smells and odors when cooking
    • Push button controls operate the fan and lights in sleek stainless steel that integrates seamlessly with the wall mount range hood design
    • 3 fan speeds to adjust to your needs, choose from high, medium and low suction to suit a variety of foods and cooking
    • Massive 760 CFM of suction makes our wall mount range hood capable of handling multiple pots, pans and burners without a smoke filled kitchen
    • Energy efficient 2-Watt LED lights helps illuminate your cooktop surface for added visibility, mounted directly below the wall mount range hood, cook and see better in the dark
    • Cosmo ARC flow permanent filters are constructed of high quality stainless steel to effectively capture grease and cooking odors and keep the air clean, our ARC flow permanent filters are dishwasher-safe and extremely durable, no need to replace these filters, simply drop them in the dishwasher for easy maintenance
    • 5 years limited warranty, trust our wall mount range hood to deliver years of trouble-free use
    • Wall mount range hood comes standard for ducted use, range hood can be converted to recirculating with optional purchase of carbon filter kit (CFK1-TM) from the manufacturer
    • Wall mount range hood exhaust opening uses 6 in. round duct, backdraft damper is included to prevent air coming back inside
    • Wall mount range hood is made of premium 430 grade stainless steel, 20-Gauge thickness

    Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. 

    Fiber Kitchen delivers your appliance using methods that are economical, quick, and secure. Our shipping options depend on the size and construction of the item, and they include:

    Smaller Items: For most of our smaller items such as microwaves and range hoods there are four delivery options:

    UPS or FedEx Ground: Order delivers 1-7 business days after it leaves the warehouse.
    UPS or FedEx Next Day Air Saver: Order delivers by 3:00 p.m. the following business day after it ships.
    UPS or FedEx Next Day Air: Order delivers by 12:00 p.m. the following business day after it ships.
    UPS or FedEx 2nd Day Air: Order delivers two days after it ships.
    *Please note that transit times are from when the order ships, not from when the order was placed.

    Express Deliveries Notice: You must call our sales team to ensure your item is eligible. We cannot guarantee express deliveries.

    Larger Items: Larger items such as ranges, large refrigerators, or delicate items like glass cooktops, etc. require freight shipment. Returns on large items must also be returned freight. Delivery times are generally 1-2 weeks. If you live in a remote area or a ferry is required to complete the delivery, additional time and charges may apply. Here are the large item delivery options:

    1. Standard Delivery - This includes delivery to your front door (steps are not included). Always check your delivery upon arrival and if you notice any damage refuse the delivery, note it on the delivery slip and contact us immediately at 800-570-4457.
    2. White Glove Delivery - This delivery includes delivery to the room of your choice. Inspect your item at the time of delivery if you notice any problem please contact our customer service department at 800-570-3355.
    3. In Home Delivery - This delivery method includes a two-man delivery to the room of your choice. This method does include steps, but does not include unpacking, plugging in, installation or debris removal. These services may be added to your order for an additional charge by calling our sales department at 800-570-4457.

    *Please note that transit times are from when the order ships, not from when the order was placed. Deliveries are only made on business days (Monday - Friday)

    PRO/Built In Units: In Home Delivery method does not cover steps for pro-style appliances (such as Built In Refrigerators, Pro Ranges, Built In Grills etc). The following services such as unpacking, plugging in, installation and removal of appliances can be added for an additional charge by calling our sales department at 800-570-4457.

    Please Note:

    • Please note, all deliveries will be confirmed prior to delivery by the trucking company. The company will contact you the day before with an approximate delivery window, and if they are not able to contact you, delivery will be postponed. All freight deliveries require a signature confirmation (with the exception of products shipped via UPS/FEDEX). For your protection, we do not allow unattended deliveries.
    • There is a $200 charge for any orders that need to be delivered with a ferry. This is a non-negotiable flat fee. The most common areas that need a ferry for delivery include: Fire Island, Shelter Island, parts of Washington State and parts of Massachusetts (Nantucket, Martha's Vineyard, etc.).
    • With all these delivery methods, please inspect your item at the time of delivery. Should you find any damage, please note it on the delivery ticket and call us immediately to report it. As noted, our delivery options do not include unpacking; therefore, we request that the customer inspects the package as best as possible at the time of delivery, noting any damage to the packaging on the delivery documents. If the packaging looks undamaged, we suggest you accept the unit and sign for it. We do give you an additional 48 hours to unpack the unit, inspect it and report any damages. For your benefit, cartons/packaging should not be removed or disposed of prior to installation.
    • Due to online fraud prevention, Fiber Kitchen does not change an address on an order after it has been shipped.

    Property Damage
    Our delivery teams work hard to ensure a smooth delivery. At times, damage to property may occur during delivery or installation. It is our policy to ensure that property damage claims are handled efficiently and completely. Property damage claims are handled directly with our third party shipping partners. To ensure timely resolution, please notify our customer support as soon as property damage is noted. Please be prepared to provide photos of any damage. A representative of the shipping carrier will be in contact to schedule an inspection. Any claims will be paid directly from the shipping carrier to the customer.

    Appliance Delivery Time

    Appliances (because of their many delicate parts and bulky nature) require special shipping methods to ensure they arrive in brand new condition. Because of this, they can take a longer time to ship than smaller merchandise. The Panchy Store will always strive for prompt delivery, and here are our approximate delivery times based on location*:

    Continental USA: 1 - 2 Weeks

    We offer you the option of choosing the delivery date for convenience. If you would like your item delivered on a later dude, contact us two weeks prior to the ship date. If it is needed earlier, contact us and we will do our best to accommodate your request.

    *Delivery times assume that the ordered item is currently in stock. Out of stock products will be subject to a later delivery date.

     

    Shipping Backorders

    Occasionally, we must backorder or source inventory from multiple warehouses. This means that different parts of your order can come from various locations around the country.

    If you order more than one item, we'll try our best to send available items together. If only some of the items in your order are available at a single location, we reserve the right to ship you multiple packages from multiple warehouses. If we break your order into multiple packages, you will NOT incur any additional freight charges.

    In the unlikely we're unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items we're unable to ship. You'll be notified via email of the estimated delivery date for your items, and you will NOT be charged additional freight charges for items. 

     

    We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

    Our 100% Price Guarantee has some limitations:

    You must purchase the item from our website before requesting your Price Match Guarantee
    Promotions such as rebates and buy one, get one free offers are not eligible
    The item must be in stock on the competitors website
    The competitor must be an online store, they may not have a retail location
    The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
    The competitor must be an Authorized Retailer of the product in question
    The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

    *** Please note that you should modify all of these templates (especially the About Us) to match your store.

    Cosmo 4 Piece Kitchen Appliance Package With Electric Range, Range Hood, Dishwasher, Refrigerator Stainless Steel COS-DFR304/63175 4PC

    Included Items

    • Cosmo 30in 3.9 cu. ft.Commercial Style Dual Fuel Range with 4 Italian Burners Cast Iron Grates and 4 Function Electric Oven
    • Cosmo 24in Fingerprint Resistant Built-In Tall Tub Stainless Steel Dishwasher 
    • Cosmo 4-Door French Door Stainless Steel Refrigerator with Recessed Handle
    • Cosmo 30in Ducted Wall Mount Range Hood in Stainless Steel with LED Lighting and Permanent Filters

    Cosmo 30in 3.9 cu. ft.Commercial Style Dual Fuel Range with 4 Italian Burners Cast Iron Grates and 4 Function Electric Oven

    Bringing professional style and performance to your home kitchen, Cosmo's COS-DFR304 30 in. 3.9 cu. ft. single oven dual fuel range is a durable workhorse. 4 Italian made sealed gas burners allow you to cook a variety of different food and sauces: 18,000 BTU, 13,000 BTU, 8,500 BTU and 4,200 BTU. The electric oven utilizes Turbo True European Convection to ensure you have perfect, evenly cooked meals. Four special oven functions let you select the right cooking mode for everything from juicy roasts to sweet, delicate desserts. Made to last, this dual fuel range is constructed with industrial grade corrosion resistant 304 stainless steel. A removable backsplash makes this 30 in. range suitable for either freestanding or slide-in installation.

    Product Features

    • Easy to clean black porcelain cooktop with 4 Italian-made sealed gas burners
    • Durable continuous cast iron grates with a removable wok ring
    • 3.9 cu. ft. capacity electric oven has 4 functions, including turbo bake, convection bake, convection broil and bake
    • Turbo True European Convection features a dual fan assisted circular heating element designed to distribute heat evenly around the food, allowing food to cook more evenly in less time and at a lower temperature than in a standard oven, saving you time in the kitchen
    • Monitor your food without disturbing the cooking process with 2 oven lights and a generously sized oven window
    • Our single oven dual fuel range is designed with safety in mind, featuring overheating protection, a cool-to-touch oven handle and oven cavity cooling ventilation system for safe heat dissipation
    • Range has a removable backsplash, allowing it to be installed in either freestanding or slide-in applications
    • Freestanding single oven dual fuel range stove comes standard for natural gas; optional liquid propane conversion kit (sold separately)
    • 2-year limited parts and labor warranty, our dual fuel range will deliver years of trouble-free use
    • 240-Volt is required for installation

    Cosmo 24in Fingerprint Resistant Built-In Tall Tub Stainless Steel Dishwasher

    Save time and free your hands from endless scrubbing. Cosmo's COS-DIS6502 24 in. top control built-in tall tub dishwasher lets you get to more important matters in the kitchen. Built with high-grade stainless steel inside and out, multiple wash cycle functions ranging from: Pots & Pans, Normal Wash, China Crystal, Quick Wash, Rinse Only, Air Exchange, Steam Wash, Vortex Wash, Heating Dry, Sanitize, and Hi Temp Wash ensures your dishes are spotless. All controls are touch-enabled and hidden away when the door is closed for a clean aesthetic. Integrated Smart Wash System auto detects partial or full loads and picks the correct wash cycle. For irregular or large-sized dashers, the Upper Rack can be adjusted 2 in. Designed with efficiency, a low 45 dB noise rating and both UL and Energy Star certifications are included. Make this top control dishwasher in stainless steel part of your kitchen.

    Product Features

    • 24 in. top control built-in tall tub dishwasher in stainless steel
    • Clean modern aesthetic with hidden control panel
    • Fingerprint and smudge resistant stainless steel finish
    • Touch-enabled control panel at top of door makes operation effortless, easy access and wipes clean
    • Multiple filter system saves water and energy by separating soiled and clean water
    • Upper rack with fold-down tines to accommodate large or irregular-sized dishes.
    • Large capacity lower rack easily accommodates plates, bowls and cookware.
    • Stainless steel tub
    • Dishwasher accommodates up to 12 place settings to wash multiple dishes at once
    • Maximum noise: 45 db. exterior sound insulating pads pre-installed
    • 120-Volt / 60 Hz, power cord not included
    • Energy Star Certified, UL Listed, NSF/ANSI 184

    Cosmo 4-Door French Door Stainless Steel Refrigerator with Recessed Handle

    Cosmos Built-In French Door Refrigerator with 22.5 cu. ft. capacity has a sleek high-end minimalist aesthetic and impressive innovative features. This spacious bottom-freezer refrigerator offers organizational versatility for effortless storage and access to a wide range of foods from meats to fresh produce. Fully extendable freezer drawers, adjustable shelves and energy-efficient LED lights provide a clear view of all your fresh food. Our advanced preservation technology ensures you experience pleasure and convenience on a whole new level with perfect storage temperatures for maintaining fresher fruit, vegetables, fish, meat and dairy products.

    Product Features

    • A total of 22.5 cu. ft. capacity includes 15.9 cu. ft. fresh food capacity provides ample interior space, while 6.6 cu. ft. freezer capacity allows you to store plenty of your frozen foods with ease
    • Electronic temperature touch controls that are easy-to-reach for both the refrigerator and freezer section
    • Simplify cleanup with glass shelves which are durable, easy-to-clean your French Door Refrigerator
    • Refrigerator has two slide-out freezer drawers designed to easily organize frozen food so you can maximize storage for easier accessibility clean and can be rearranged as needed
    • Find what you need under crisp, clear LED interior lighting inside the refrigerator
    • Easy-to-clean French Door Refrigerator, Fingerprint Resistant Stainless Steel finish keeps your fridge looking as good on the outside as it works on the inside
    • The refrigerator comes with an automated ice-maker with a handy cube holder that twists the cubes into waiting ice tray and scooper
    • Digital temperature control and display, ENERGY STAR Rating, 115-Volt/60Hz and 35.6 in. x 29 in. x 69.88 in. (WxDxH)
    • French Door Refrigerator made of high-quality Fingerprint Resistant Stainless Steel and looks great
    • A door alarm feature will gently beep when refrigerator doors are left ajar for more than 2 minutes to ensure energy efficiency and longer service life
    • Equipped with a gentle soft-close mechanism of the refrigerator and freezer doors. This innovative closing system provides more quiet and convenient door closure
    • 2-Year Limited Parts and Labor warranty on French Door Refrigerator

    Cosmo 30in Ducted Wall Mount Range Hood in Stainless Steel with LED Lighting and Permanent Filters

    Remodel your entire kitchen with Cosmo’s COS-63175 modern canopy wall mount range hood. Experience premium brushed stainless steel built to withstand high heat, grease, oil and steam. Thick stainless is used all around to fight against accidental bumps and dents. Our wall mount range hood includes a chimney set that's seamless on all three sides for cleaner lines. Easy use push button controls require no guesswork. Cook without unwanted odors and harmful air pollutants from disturbing your home. Contemporary styling is used for modern kitchen decors and an upscale luxury feel. Trust Cosmo for your next kitchen appliance.

    Product Features

    • Wall mount range hood features high airflow ultra-quiet design to effectively remove smells and odors when cooking
    • Push button controls operate the fan and lights in sleek stainless steel that integrates seamlessly with the wall mount range hood design
    • 3 fan speeds to adjust to your needs, choose from high, medium and low suction to suit a variety of foods and cooking
    • Massive 760 CFM of suction makes our wall mount range hood capable of handling multiple pots, pans and burners without a smoke filled kitchen
    • Energy efficient 2-Watt LED lights helps illuminate your cooktop surface for added visibility, mounted directly below the wall mount range hood, cook and see better in the dark
    • Cosmo ARC flow permanent filters are constructed of high quality stainless steel to effectively capture grease and cooking odors and keep the air clean, our ARC flow permanent filters are dishwasher-safe and extremely durable, no need to replace these filters, simply drop them in the dishwasher for easy maintenance
    • 5 years limited warranty, trust our wall mount range hood to deliver years of trouble-free use
    • Wall mount range hood comes standard for ducted use, range hood can be converted to recirculating with optional purchase of carbon filter kit (CFK1-TM) from the manufacturer
    • Wall mount range hood exhaust opening uses 6 in. round duct, backdraft damper is included to prevent air coming back inside
    • Wall mount range hood is made of premium 430 grade stainless steel, 20-Gauge thickness

    Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. 

    Fiber Kitchen delivers your appliance using methods that are economical, quick, and secure. Our shipping options depend on the size and construction of the item, and they include:

    Smaller Items: For most of our smaller items such as microwaves and range hoods there are four delivery options:

    UPS or FedEx Ground: Order delivers 1-7 business days after it leaves the warehouse.
    UPS or FedEx Next Day Air Saver: Order delivers by 3:00 p.m. the following business day after it ships.
    UPS or FedEx Next Day Air: Order delivers by 12:00 p.m. the following business day after it ships.
    UPS or FedEx 2nd Day Air: Order delivers two days after it ships.
    *Please note that transit times are from when the order ships, not from when the order was placed.

    Express Deliveries Notice: You must call our sales team to ensure your item is eligible. We cannot guarantee express deliveries.

    Larger Items: Larger items such as ranges, large refrigerators, or delicate items like glass cooktops, etc. require freight shipment. Returns on large items must also be returned freight. Delivery times are generally 1-2 weeks. If you live in a remote area or a ferry is required to complete the delivery, additional time and charges may apply. Here are the large item delivery options:

    1. Standard Delivery - This includes delivery to your front door (steps are not included). Always check your delivery upon arrival and if you notice any damage refuse the delivery, note it on the delivery slip and contact us immediately at 800-570-4457.
    2. White Glove Delivery - This delivery includes delivery to the room of your choice. Inspect your item at the time of delivery if you notice any problem please contact our customer service department at 800-570-3355.
    3. In Home Delivery - This delivery method includes a two-man delivery to the room of your choice. This method does include steps, but does not include unpacking, plugging in, installation or debris removal. These services may be added to your order for an additional charge by calling our sales department at 800-570-4457.

    *Please note that transit times are from when the order ships, not from when the order was placed. Deliveries are only made on business days (Monday - Friday)

    PRO/Built In Units: In Home Delivery method does not cover steps for pro-style appliances (such as Built In Refrigerators, Pro Ranges, Built In Grills etc). The following services such as unpacking, plugging in, installation and removal of appliances can be added for an additional charge by calling our sales department at 800-570-4457.

    Please Note:

    • Please note, all deliveries will be confirmed prior to delivery by the trucking company. The company will contact you the day before with an approximate delivery window, and if they are not able to contact you, delivery will be postponed. All freight deliveries require a signature confirmation (with the exception of products shipped via UPS/FEDEX). For your protection, we do not allow unattended deliveries.
    • There is a $200 charge for any orders that need to be delivered with a ferry. This is a non-negotiable flat fee. The most common areas that need a ferry for delivery include: Fire Island, Shelter Island, parts of Washington State and parts of Massachusetts (Nantucket, Martha's Vineyard, etc.).
    • With all these delivery methods, please inspect your item at the time of delivery. Should you find any damage, please note it on the delivery ticket and call us immediately to report it. As noted, our delivery options do not include unpacking; therefore, we request that the customer inspects the package as best as possible at the time of delivery, noting any damage to the packaging on the delivery documents. If the packaging looks undamaged, we suggest you accept the unit and sign for it. We do give you an additional 48 hours to unpack the unit, inspect it and report any damages. For your benefit, cartons/packaging should not be removed or disposed of prior to installation.
    • Due to online fraud prevention, Fiber Kitchen does not change an address on an order after it has been shipped.

    Property Damage
    Our delivery teams work hard to ensure a smooth delivery. At times, damage to property may occur during delivery or installation. It is our policy to ensure that property damage claims are handled efficiently and completely. Property damage claims are handled directly with our third party shipping partners. To ensure timely resolution, please notify our customer support as soon as property damage is noted. Please be prepared to provide photos of any damage. A representative of the shipping carrier will be in contact to schedule an inspection. Any claims will be paid directly from the shipping carrier to the customer.

    Appliance Delivery Time

    Appliances (because of their many delicate parts and bulky nature) require special shipping methods to ensure they arrive in brand new condition. Because of this, they can take a longer time to ship than smaller merchandise. The Panchy Store will always strive for prompt delivery, and here are our approximate delivery times based on location*:

    Continental USA: 1 - 2 Weeks

    We offer you the option of choosing the delivery date for convenience. If you would like your item delivered on a later dude, contact us two weeks prior to the ship date. If it is needed earlier, contact us and we will do our best to accommodate your request.

    *Delivery times assume that the ordered item is currently in stock. Out of stock products will be subject to a later delivery date.

     

    Shipping Backorders

    Occasionally, we must backorder or source inventory from multiple warehouses. This means that different parts of your order can come from various locations around the country.

    If you order more than one item, we'll try our best to send available items together. If only some of the items in your order are available at a single location, we reserve the right to ship you multiple packages from multiple warehouses. If we break your order into multiple packages, you will NOT incur any additional freight charges.

    In the unlikely we're unable to ship your order complete, we reserve the right to ship the stock we have and backorder the items we're unable to ship. You'll be notified via email of the estimated delivery date for your items, and you will NOT be charged additional freight charges for items. 

     

    We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price then us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

    To request your partial refund simply e-mail us a link to the same product on our website, or on our competitors website within six months from the date of your order and we will process the credit accordingly.

    Our 100% Price Guarantee has some limitations:

    You must purchase the item from our website before requesting your Price Match Guarantee
    Promotions such as rebates and buy one, get one free offers are not eligible
    The item must be in stock on the competitors website
    The competitor must be an online store, they may not have a retail location
    The website can not be a discounter or auction website (ie; eBay, overstock, etc..)
    The competitor must be an Authorized Retailer of the product in question
    The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

    *** Please note that you should modify all of these templates (especially the About Us) to match your store.